Sustainable Development
"At TISCO, we believe sustainable growth results from conducting business with responsibility towards all stakeholders under good governance while creating value for society and environment."
Sustainable Development
"At TISCO, we believe sustainable growth results from conducting business with responsibility towards all stakeholders under good governance while creating value for society and environment."
TISCO Group places strong emphasis on driving sustainable business development by promoting and integrating sustainability into its organizational operations. This approach encompasses key aspects of Environment, Social, and Governance (ESG), aiming to foster tangible actions toward sustainable development. Key ESG topics are incorporated as integral elements in the business decision-making process, alongside a commitment to responsible business practices.
Sustainable Development Policy
TISCO Group has formulated a sustainable development policy, a responsible lending policy, as well as an operational framework for sustainable banking. These are part of the core strategy that all companies within the TISCO Group must adhere to, with the following objectives:
- To create awareness and responsibility for sustainable development guidelines
- To ensure that TISCO’s economic development provides social and environmental benefits, including the interests of stakeholders
- To align TISCO’s business goals with the United Nations’ Sustainable Development Goals
As such, the sustainable development policy outlined as follows:
Vision and Mission towards Sustainability: Guided by the business philosophy of “Value-Creation Business, Towards Social Development,” TISCO dedicates to driving sustainable growth by mobilizing green finance to promote environmental sustainability, enhancing social well-being through inclusive financial services, and conducting business with ethics and transparency to create long-term value for all stakeholders. We strive to be a Trusted Financial Lifetime Partner in building a sustainable and prosperous future for everyone.
Supervisory Structure: The Board of Directors, with assistance from the Governance and Sustainability Committee (“GSC”), formulates the organization’s policies and operating structures that align with the relevant principles and standards, as well as supports the sustainable development of TISCO and oversees the SD practices in compliance with the established policies.
Centralized Policy: TISCO has established a “Sustainable Development Policy” to manage the impacts of our operations on society and the environment while effectively adapting to rapidly changing environmental, social, and governance factors. The policy is centrally defined and applicable to all companies within TISCO to ensure operational alignment and create significant positive impacts.
Sustainable Value Chain: TISCO promotes sustainable development throughout the value chain by continuously engaging with and strengthening relationships among all stakeholders. By understanding the needs of stakeholders, we can effectively identify and prioritize key sustainability topics, taking into account both the impact on TISCO and the impacts TISCO may have on stakeholders, the wider society, and the environment.
Integration into Strategy: TISCO integrates key sustainability topics related to ESG into our business strategy. For instance, financial solutions for better living, mobilization of green financing, and social well-being with financial freedom and security.
Sustainability Capacity Building: TISCO emphasizes developing sustainability knowledge at all levels to enhance capacity for achieving TISCO’s sustainable development goals.
Sustainability Integrated Corporate Strategy
TISCO believes that sustainable business growth must align with societal growth. Guided by our business philosophy of “Value-Creation Business, Towards Social Development,” TISCO prioritizes sustainable growth while balancing the interests of all stakeholder groups. Striving to be a “Trusted Financial Advisor,” we seek to create opportunities and enhance quality of life and social well-being, helping everyone achieve their financial goals and grow sustainably together.
TISCO promotes business growth while adhering to strong governance principles and prudent risk management at all levels. We emphasize ethical business conduct by providing reliable services, ensuring transparent operations, and strictly complying with industry standards and relevant laws.
TISCO acknowledges that social responsibility is a core element of our business practices. The company responsibly leverages our expertise and knowledge to promote social well-being and sustainable economic growth by expanding financial access for underserved communities and offering financial literacy programs that deliver essential skills for long-term economic empowerment.
TISCO respects and protects human rights by refraining from any involvement in human rights violations, including child labor and illegal labor. We promote employee well-being and quality of life, ensure a safe working environment, and support diversity and equality within the organization and across our value chains. We treat all employees, business partners, and customers equally and fairly, without any form of discrimination based on race, color, gender, sexual orientation, age, nationality, civil rights, religion, belief, or disability.
TISCO prioritizes environmentally responsible business practices and is dedicated to integrating environmental impact management into our core strategy and operations. This commitment includes embedding sustainability into risk management and decision-making processes, with objectives such as efficient resource use and systematic waste management. We establish a pathway for achieving net zero emissions by outlining goals in three phases as follows:
- Phase 1: Achieve carbon neutrality for Scope 1 and 2 by the year 2040.
- Phase 2: Achieve net zero greenhouse gas emissions in the operation of TISCO in Scope 1 and 2 by the year 2050.
- Phase 3: Achieve net zero greenhouse gas emissions in Scope 3 in the portfolio of TISCO (including financed emissions) by the year 2065.
These strategies were then driven into action through the implementation of sustainability goals across three core business pillars, in order to address the needs of various stakeholder groups and ensure effective control, operational efficiency, and overall alignment, as follows:
Retail Banking
Financial Solutions for Better Living
- Responsible lending to all retail clients
- Financial inclusion for underserved clients
- Financial accessibility through physical branch and online channel
- Financial wisdom of clients through financial literacy program
Corporate Banking
Mobilization of Green Financing
- Expertise and customer insightfulness in clients’ business
- Support green energy for transition to net zero economy
- Customized financial solutions for corporate clients with integrity and professional services
Wealth and Asset Management
Social Well-Being with
Financial Freedom and Security
- Holistic financial advisory services focusing on Retirement Financial Planning
- Trusted financial services with expertise in investment and protection advisory
- Business partner coordination for better service to clients
- Financial literacy in relation to healthcare and investment
Sustainable Development Target and Performance
